Dilemma’s

International survey on dilemmas of management assistants

The IMA Conference “Business Ethics & Integrity” on 29th September in The Hague (Netherlands) will be the kick off of a large international survey on professional dilemmas of management assistants regarding misconduct in their organisation.

This survey aims at analysing the role and professional and personal dilemmas management assistants are faced with. Management assistants have a very special and important role. They serve their director/manager, in several ways they have superior access to crucial information, they are faced with tough dilemmas when faced with integrity matters in their role. Management assistants play a pivotal role at the highest levels of an organisation and their work has significant – but often underestimated – impact.

What is their exact role, vis-à-vis their supervisor and towards the rest of the organisation, which business and integrity dilemma’s do they face, what is the impact of corporate culture on their role and dilemma’s?

These are some of the issues that are addressed in this survey. This survey, initiated by Ingrid de Jong-Kraal and Brigit de Lange, owners of Dilemma-Assist in cooperation with IMA is developed together with Dutch professors of corporate governance and leadership Kees Cools and Erik van de Loo.

In December 2017 the results of the survey will be presented to all IMA members as a closing down of this year’s theme of business ethics.

In spring 2018 Dilemma Assist will organise an international symposium in The Netherlands where the results of the survey will be presented. Prominent international experts, CEO’s and management assistants will comment on the results and share their views. An official publication with results and interviews with – well known- assistants will be published on the occasion of the symposium.

16 March 2018: Publication of our international survey ‘The secret power in the office’ regarding dilemmas and integrity of executive assistants and their organisations.

On March 16, we will announce the results of our international survey among 1.400 participants of IMA ((International Management Assistants Network) in 25 countries. This first international survey by Dilemma-Assist wanted to learn how executive assistants are dealing with their professional dilemmas. Either in their organisation or in relation to their supervisor with whom they co-operate closely and have to be strictly loyal. The survey also may be an opportunity to support executive assistants in developing their professional role in integrity matters and governance as a whole.

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